Frequently Asked Questions
 

1. Question: How big is the Health Link?

2. Question: What information is stored on the Health Link?

3. Question: Who performs the Health Link procedure?

4. Question: Where is the Health Link inserted?

5. Question: Who updates the information in my personal Health Link record?

6. Question: How can I be sure that the information stored in my personal Health Link record will be kept private and secure?

7. Question: How do I know that emergency room doctors and nurses will scan my arm during my ER visit?

8. Question: Is the Health Link a transmitting or GPS device?

9. Question: How do I know if Health Link is right for me?

10. Question: Where can I get my Health Link?

 

 

1. Question: How big is the Health Link?
Answer: It is similar in size to a grain of rice (12 millimeters x 2 millimeters).

2. Question: What information is stored on the Health Link?
Answer: The Health Link microchip only stores a unique 16-digit identification number; it does not store any other type of information.

3. Question: Who performs the Health Link procedure?
Answer: Either a physician or a nurse practitioner is able to perform the procedure.

4. Question: Where is the Health Link inserted?
Answer: The Health Link microchip is placed just under the skin via an injection (similar to a shot) in the back upper portion of the right arm, between the shoulder and the elbow. A local anesthetic is used to numb the area prior to the injection.

5. Question: Who updates the information in my personal Health Link record?
Answer: You or anyone that you trust can update and add important items to your personal Health Link record at anytime, 24 hours/day, 7 days/week. Use your unique 16-digit Health Link ID number and your confidential username and password to access Health Link’ss secure database to input and save your personal medical history, emergency contact and other information.

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6. Question: How can I be sure that the information stored in my personal Health Link record will be kept private and secure?
Answer: Your personal Health Link record is protected in a highly-secured and encrypted fashion. Health Link uses multiple forms of security technology to ensure that all of your information is safe at all times. As an additional layer of safety and privacy, Health Link does not disclose any database information to any third party, nor does Health Link import or export any information to or from the database. Only emergency department doctors and nurses may see your personal Health Link record during an emergency.

7. Question: How do I know that emergency room doctors and nurses will scan my arm during my ER visit?
Answer: Each emergency department that participates in the Health Link program is Health Link-enabled and is trained how to use the Health Link scanner and log on to the secure Health Link database. Each Health Link-enabled hospital should scan any unconscious, unresponsive, non-communicative or confused patients when they are taken to an emergency department. For a list of Health Link-enabled Hospitals, please go to www.healthlinkinfo.com

8. Question: Is the Health Link a transmitting or GPS device?
Answer: No, the Health Link microchip is not a transmitter or a GPS tracking device; it uses passive RFID technology and stores a unique 16-digit identification number.

9. Question: How do I know if Health Link is right for me?
Answer: Health Link can be of benefit to everyone (12 years of age or older). Since you do not know when you are going to have your next emergency it is a great idea to have Health Link just in case. Health Link provides you and your family with peace of mind, and could help emergency room doctors treat you quickly, accurately and safely by linking you to your personal health records.

10. Question: Where can I get my Health Link?
Answer: Health Link has multiple locations in the Palm Beach market (i.e. Palm Beach, Martin, St. Lucie, Okeechobee and Indian River Counties) where you can become a Health Link Member and also enroll your friends and loved ones. In addition, Health Link will host a series of “Health Link Live” seminars where you can learn more about Health Link and sign up to become a Health Link Member at the event.
 

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